Fortinet & cybersecurity expertise, on demand

Meet the FortiTech Support Assistant

Ask anything about Fortinet products, network security, or our services. Get expert answers instantly, day or night.

Start Chatting Free Talk to Assistant
5 free questions No card required Answers in seconds

What it can help you with

Trained on the Fortinet product line and the security topics our customers ask about most.

Firewalls & FortiGate
Sizing, licensing, NGFW features, and which model fits your network.
Cloud Security
Protecting workloads across AWS, Azure and GCP with the Security Fabric.
Endpoint & EDR/XDR
FortiClient, FortiEDR, and stopping threats on laptops and servers.
Ransomware & Threats
Practical hardening steps, phishing defence, and incident guidance.
ZTNA & SD-WAN
Zero Trust access, secure branch connectivity, and VPN replacement.
Compliance Basics
What controls auditors look for and how our services map to them.

Try asking it…

Click any question to start the conversation instantly.

How It Works

No downloads, no waiting on hold. Just open the chat and ask.

Step 01
Introduce yourself
Share your name and email so our team can follow up if you want a human expert.
Step 02
Ask anything
Fortinet products, firewalls, cloud security, ransomware, compliance. All fair game.
Step 03
Get expert answers
Clear, accurate guidance grounded in real Fortinet and cybersecurity expertise.
Step 04
Book a session
Need it actually fixed? Book a one-hour session and we go step by step until it works.

Straightforward Pricing

Ask us anything for free. When you need the problem actually solved, pay once for a session. No contracts, no monthly fees.

Ask FortiTech
Understand what you're dealing with
Free
5 questions · no card required
  • Free cybersecurity questions
  • We explain what the issue means
  • General recommendations
Not included
  • Step-by-step remediation
  • Full troubleshooting procedures
  • Hands-on assistance
Most Popular
Chat Solution
Get it fixed, guided step by step
AED 499/session
1 hour · one specific problem · incl. VAT
  • 1-hour session with our Support Assistant
  • Detailed step-by-step guidance
  • Troubleshooting and configuration help
  • Chat with us throughout the session
Additional timeAED 200/hour incl. VAT
Another problemNew session
Remote Support
We connect in and do it for you
AED 999/session
1 hour · with a human specialist · incl. VAT
  • 1-hour remote session with a specialist
  • We connect and work on it with you
  • Diagnose and resolve one specific issue
  • Best when you'd rather not do it yourself
Additional timeAED 500/hour incl. VAT
Another problemNew session
Onsite Support
An engineer comes to you
AED 1,499/visit
1 hour · at your premises · incl. VAT
  • 1-hour onsite visit from an engineer
  • We come to your office or data centre
  • Hands-on with your physical hardware
  • For anything that can't be fixed remotely
Additional timeAED 750/hour incl. VAT
Another problemNew visit
Consultation
Advisory, scoped to your business
from AED 4,999
Quoted to your environment · incl. VAT
  • Full review of your security posture
  • Architecture and roadmap recommendations
  • Vendor-neutral advice, not a product pitch
  • Written findings and prioritised actions
Final priceDepends on scope
Next stepTell us your needs
Request a Consultation
Not sure which?
Tell us the problem, we'll point you at the right one
  • Describe your issue in a few lines
  • We'll recommend the right option
  • No obligation to buy anything
Get a Quote
One-time payment Sessions are paid individually. Nothing recurring, no contract, nothing to cancel.
Automated vs. human The Support Assistant is automated and answers instantly. Remote Support is delivered by a human FortiTech specialist.
Inclusive of VAT All prices are shown in UAE Dirhams and are inclusive of 5% VAT, as required by UAE law. No tax is added at checkout.
Paid securely via PayPal PayPal cannot process AED, so you are charged the equivalent in USD at 3.6725 AED per USD. The exact amount is shown before you pay.

Contact us to confirm details and arrange payment. Prices subject to change.

Still deciding?
Ask your first question free.
No card, no commitment. Five questions on us. And if you'd rather speak to a human engineer in Abu Dhabi, we're one click away.
Open the Support Assistant
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FortiTech Support Assistant
Which FortiGate suits a small office?
For most small offices a FortiGate 40F or 60F covers it comfortably. The 60F gives you more throughput headroom once you switch on SSL inspection…

Cybersecurity, Simplified

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