LEGAL
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Last updated: [date]
Draft for review. This text is a starting template. Have it checked by your legal adviser and fill in the highlighted items before the site goes live.
Who we are
This website is operated by Fortitech Information Technology Services L.L.C, Abu Dhabi, United Arab Emirates (Licence No. CN-5866735). You can contact us at info@fortitech.ae or +971 58 552 2272.
What we collect
- Details you send us through our forms, email, phone or WhatsApp, such as your name, company, phone number, email address and the details of your request.
- Information about your IT systems that we need to provide support or advisory services, when you choose to share it.
- [Website analytics or cookies, if you use any]
How we use it
We use your information to respond to your enquiries, provide quotes, deliver and support the services you request, and keep records of the work we do for you.
Access to your systems
When you give us access to your systems, we use it only for the agreed work, document the changes we make, and keep configuration details and passwords only as long as the work requires.
Sharing
We do not sell your information. We share it only where needed to deliver your service, for example with a manufacturer for a warranty claim, or where the law requires it.
How long we keep it
We keep enquiry and project records for [retention period], then delete them unless we must keep them for legal or accounting reasons.
Your choices
You can ask us to show, correct or delete the personal information we hold about you by emailing info@fortitech.ae.
Our services
Fortitech supplies, installs and supports IT infrastructure, including networking and cybersecurity, computers, servers and storage, CCTV, audio-visual systems, structured cabling, IT support and infrastructure advisory.
Quotes and pricing
Prices on this website are starting prices. The final price for project work is set out in a written quote, which you approve before work begins. Quotes are valid for [number of days].
Payment
[Payment terms, such as deposit, due dates and accepted methods]
Onsite work
For onsite visits, you agree to give our engineers safe access to the site and the equipment they need to work on at the agreed time.
Equipment and warranty
Equipment we supply carries the manufacturer’s warranty. [Your own warranty on installation work, if any]
Liability
[Limitation of liability, to be written by your legal adviser]
Governing law
[Governing law and jurisdiction, to be confirmed by your legal adviser]
Contact
Questions about these terms can be sent to info@fortitech.ae.
